Company Overview
Process
IBT's Milestones
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Call Center Services

Call Center Outsourcing
Inbound Call Center Services
Outbound Call Center Services
Customer Service Outsourcing
Call Answering Services
Virtual Reception
Complaint Management
Call Center Leasing
Customer Care Outsourcing

Digital CX

AI Chatbots
WhatsApp Chatbots
Live Chat Outsourcing
WhatsApp Chat Outsourcing
Email Support Services
Social Media Management

Front Office Services

Customer Service
Customer Support, Technical
Customer Support, Non Technical
Reception Outsourcing
Concierge Services
Customer Attendents Outsourcing

Back Office Services

Order Processing Services
Billing and Invoicing Outsourcing
Accounts Receivables Outsourcing
Accounts Payables Outsourcing
Administrative Services Outsourcing
Digitisation Services
Delivery Management Outsourcing
Catalogue Management
Data Mining Services
Document Scanning Services
Document Archiving Services
Data Entry Services
Data Management Services
Data Cleansing Services
The only thing worse than starting something and failing… is not starting something.

Jai Mulani, Founder – IBT

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