Employee Resources and Support Hub IBT
Welcome to the Employee Resources and IT Support Hub. Access HR information and get IT support quickly and easily.
Employee HR Portal
Stay informed and manage your personal information with ease.
From viewing your pay stubs and updating your personal details to accessing important HR documents, the Employee HR Portal is designed to keep you connected and informed.
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Home
Leave Calendar
Holiday Calendar
Regularization
OR
Open IT Support Ticket
Encountering technical issues?
Our IT Support Ticket system is here to help.
Submit a ticket, track its progress, and get the assistance you need from our dedicated IT support team. We’re here to ensure your work experience is as smooth and productive as possible.
Simple Form
Live Updates
24/7 Access
Autoreply
Email Alerts
Frequently Asked Questions
What is the Smart Support Ticket system?
The Smart Support Ticket system allows employees to report technical issues, request IT assistance, and track the status of their requests in real-time. It streamlines communication with the support team for faster resolution.
How do I submit a support ticket?
You can submit a ticket by clicking the “Open Smart Support Ticket” button on the portal. Fill in the required details such as issue type, description, and urgency level, then click submit.
How can I track the progress of my ticket?
Once submitted, you’ll receive a unique ticket number and email updates. You can also log in to the portal to view ticket status, respond to updates, or close resolved tickets.
What can I access on the Employee Portal?
The portal provides access to personal HR information, payslips, leave applications, internal documents, and updates. It’s designed to make employee self-service fast and secure.
How do I log into the Employee Portal?
Click on the “Employee HR Portal” link and select your region (e.g., Team Middle East or Team India). Use your company credentials to log in securely.
Can I update my personal information through the portal?
No, employees cannot directly update personal details through the portal. If you need to make any changes, please contact your HR department for assistance.
