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PERFECT SOLUTION FOR YOUR COMPANY
WhatsApp Chat Outsourcing in Dubai IBT
IBT’s Call Center in Dubai will deliver personalized customer experience call center outsourcing services that helps your business thrive with 24/7, 365 days call, text and chat support. Elevate your business’s brand image with IBT’s call center solutions across different domains.
Trusted by the Our top enterprises
Premier Digital CX Services Offered by IBT!
IBT: No 1 BPO Company in Middle East, provides end-to-end call center solutions to boost customer experiences. With over 15 years of experience, millions of calls handled and 1000+ professionals on our team, we deliver best in class service across all industries so your business can succeed in today’s competitive world. Our technology and data driven approach allows us to provide customized solutions that drive customer satisfaction & business growth.
IBT: No 1 BPO Company in Middle East, provides end-to-end call center solutions to boost customer experiences. With over 15 years of experience, millions of calls handled and 1000+ professionals on our team, we deliver best in class service across all industries so your business can succeed in today’s competitive world. Our technology and data driven approach allows us to provide customized solutions that drive customer satisfaction & business growth.
Why Outsource WhatsApp Chat to IBT in Dubai?
10M+ Customer Interactions
97% Call Satisfaction Rate
8/10 Calls Solved on 1st Call
Opt Dubai-based WhatsApp Chat Outsourcing from IBT
We seamlessly merge two key components – economics and information technology. This is the main factor that sets us apart from our competition and allows us to deliver a specialist business consultancy service. The challenges it presents may seem daunting, but we help you approach change with confidence, adapt with purpose.
Years of
Experience
trusted
clients
SUCCESSFULLY
PROJECTS
Million
Interaction
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We help you see the world differently, discover opportunities you may never have imagined.
IBT's Benefits of Outsourcing WhatsApp Chat
Cost Savings Solution
Agility training improves balance, speed, and overall coordination.
"24*7*365 Days" Support
Strategy experience and analytical expertise combine to enable.
15+ years of Expertise
Integrity involves honesty, ethics, responsibility, consistency, and transparency in all thoughts.
Scalability and Flexibility
Dependability fosters trust, consistency, and strong connections.
Focus on Core Business
Strategy experience and analytical expertise combine to enable.
Product Training
Meritocracy values talent, while fairplay guarantees equal opportunities.
Industies we serve as call center services
We are specialists in both economics and information technologies and we apply our full range of talent to creating the perfect solution for each client’s needs.
Industies we serve as Technology Solutions
We’ve designed a culture that allows our stewards to assimilate with our clients and bring the best of who we are to your business. Our culture drives our – and more importantly – your success.
Our Latest Projects
We are specialists in both economics and information technologies and we apply our full range of talent to creating the perfect solution for each client’s needs.
Rise
Call Center Outsourcing FAQs by IBT!
What is Call Center Outsourcing?
Call center outsourcing is a business strategy wherein a third-party company is contracted to manage customer interactions and provide support services on behalf of another business. These interactions can encompass various communication channels, such as phone, email, chat, and more. Call center outsourcing is often synonymous with handling both inbound and outbound calls.
Why call center outsourcing is better option than in-house call center?
- Cost-effective: Save up to 50% on operational costs
- Scalability: Easily adjust team size based on demand
- Expertise: Access to trained professionals and latest technologies
Outsourcing is a complete solution that’s often more efficient and cost effective than having an in-house team. You can focus on your core business while we provide 24/7 customer support. Plus, outsourcing allows you to handle call volume fluctuations and access to advanced technology without the big upfront investment.
How are IBT's call center services different from others?
We help companies generate real results today and build a strategy that will endure well into the future. Zikzag advanced manufacturing experts provide your company with deep experience in the aerospace.
What questions to ask before hiring call center service provider?
We help companies generate real results today and build a strategy that will endure well into the future. Zikzag advanced manufacturing experts provide your company with deep experience in the aerospace.
When do you need call center services?
We help companies generate real results today and build a strategy that will endure well into the future. Zikzag advanced manufacturing experts provide your company with deep experience in the aerospace.
Why industry-specific call center services are essential to opt for?
We help companies generate real results today and build a strategy that will endure well into the future. Zikzag advanced manufacturing experts provide your company with deep experience in the aerospace.
